Instantly sift through millions of social discussions:-
Tap into online discussions about your products and services across 10+ social networks, forums, review sites and more.
Sort results quickly with intuitive fast tagging functions.
Understand what product attributes consumers and press are discussing on social networks
Identify product issues using smart filters:-
Instantly uncover problems with products and services using up to 50 different customizable filters.
Pinpoint product strengths and weakenesses and prioritize areas for refinement.
Track product review sites like Amazon to get more complete view of customer opinion
React instantly with real-time insights:-
Respond immediately to trending topics with real-time social media analytics.
Gauge changes in audience reaction by the day, hour or even minute.
Evalute product perception over time using up to two years of back data